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Information for Exhibitors and Dealers Wishing To Set Up at HeroesCon
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HeroesCon :: Frequently Asked Questions

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Hey when is HeroesCon 2022?
JUNE 24-26, 2022

How long do I have to buy advance tickets to HeroesCon?
Under NORMAL circumstances, you would have from now until 10 am on the Friday of the show to purchase 3-Day Advance tickets. Day-Of tickets can be purchased at the door!

I just ordered advance tickets. Will I get something in the mail?

No. Your passes, including any and all incentive items, will be available for pickup at the Pre-Registration booth at the convention. In order to speed the process along for everybody, we'll open Pre-Registration at 12:00pm the day before the show and close at 8:00pm. Be sure to bring identification with you to pick up your passes, so we can tell you are who you say you are.

Oh, okay. So when will I get my awesome print and whatever other cool stuff you're giving me just for buying my ticket in advance?
Are you listening? We just told you: you can pick up your incentive items when you pick up your passes, at the Pre-Registration booth, beginning on the Thursday before the convention. Note that only you can pick up your incentive items. If you're purchasing tickets for multiple persons, make sure you list the name of each person getting a ticket. Otherwise, only the purchaser will be able to pick up those incentive items.

If I've purchased an advance ticket, but for some reason am unable to attend, can I get a refund?
Unfortunately, we are unable to offer refunds on any ticket purchases. Thanks for understanding.

If I don't pick up my incentive items at Pre-Registration, or for any reason don't attend the show, can I get those items later?
If you miss the show, or for some reason don't pick up your incentives, we can mail them to you, at your cost, for up to 60 days after the show. After that time, we will consider those items forfeited. Note that if you pick your items up and then misplace or damage them, we will not replace them.

Is there any way I can purchase these incentive items aside from buying an advance pass to the convention?
No. We don't sell them--they're purely giveaway incentives, as a "thank you" for all those people clever enough to buy their tickets in advance.

Where is the Pre-Registration booth located?
Pre-Registration will be located on the College St. concourse of the Charlotte Convention Center. If you enter from Martin Luther King Jr Boulevard (formerly 2nd St.), Pre-Registration will be ahead on your right. If you enter from College St., just walk straight down the concourse to the Hall C escalators and hang a left. Pre-Registration will be just ahead on your left.

Do I really need to wear that wristband all weekend?
Yes. Advance ticket holders will receive a snazzy hanging badge as an advance ticket holder, which identifies you inside the convention to staff, pro's, and other attendees. will NOT get you into the convention itself: the Convention Center security will be looking for wristbands and wristbands only. So once that thing is on your wrist, DON'T TAKE IT OFF! This will be your entry to the convention all weekend. We cannot be responsible for lost wristbands, nor will we replace them: if you misplace your wristband, you will have to purchase a new one in order to enter the convention hall.


How long do I have to purchase or secure space as an exhibitor at HeroesCon?
We fully expect a sellout this year, so we suggest you buy as soon as possible, especially if you'd like to keep a space in the hall you've had in previous years.

When can I get on the floor of the Convention Center for setup?

Exhibitors, Guests, and Artists Alley will be allowed on the floor for setup at the following times:

Thursday (setup): 12pm - 8pm
Friday: 7am - 7.30pm
Saturday: 9.00am - 6.30pm
Sunday: 10.00am - 8pm

How do I get onto the loading dock?
The loading dock entrance is located on Stonewall between Brevard and College Streets. You will receive a dock pass at the gate. You must have a dock pass to get onto the loading dock. No exceptions.

Where do I go to check in and get my badges, etc.?
We will post that location here closer to the show itself.

My staff is arriving separately, either before or after I do--can we pick up our badges separately?
For security reasons, only persons listed by name can pick up badges separately. Names must be provided in advance, by the person purchasing the booth. For instance, if only "Joe Smith" is listed on the form, then Joe Smith must pick up all of his badges and then get them to his staff himself, in order for that staff to be allowed on the floor. Or, if "Joe Smith", "Johnny Smith", and "Babs O'Herlihy" are listed, then Joe, Johnny, and good ol' Babs can show up at different times and get their badges, if they so choose.

I need electricity/phone lines/extra tables/other special equipment for my booth. Who do I talk to?
Electricity and phone lines are available through the Charlotte Convention Center, which you can contact at 704.339.6000. Carpet, fixtures, additional tables, and related needs go through the show decorator, Geo. Fern, which you can reach at 704.398.7440.

I sell bootleg DVD's, bootleg video games, you name it. Is that cool?
Definitely not cool. Selling bootleg versions of anything is illegal, which means you can be arrested on the convention floor and escorted away in front of several thousand onlookers. It's also against our rules: we reserve the right to eject exhibitors for selling unlawful or objectionable material at any time, without refund, at our discretion.

What about adult materials?
We're very proud of our family-friendly reputation. We strongly discourage exhibitors from selling materials of a sexually explicit or obscene nature, and outright forbid sexually explicit materials to be displayed. We realize this is a fairly subjective question, but have the utmost confidence in our ability to accurately judge. It is, after all, our convention. As such, we reserve the right to eject violators, without refund, at our discretion.

When can I get onto the loading dock to load out on Sunday?
The loading dock will open at 6pm, and not a nanosecond before. There will be a line to get onto the dock, so we suggest you take that into consideration when planning your load-out procedure.

Can I bring food or beverages onto the convention floor?
No. The Charlotte Convention Center maintains numerous concession stands around the convention hall--you may purchase food and beverages there, but the Convention Center strictly forbids bringing anything in. If they see you with food or beverages, they will so bust you.


How long do I have to secure space as a guest, or purchase space in Artists Alley?
This year's convention is going to be one of our biggest ever--we highly recommend you secure your space sooner rather than later--we will announce on our blog and newsletter when we are about to sell out to give you time to purchase space. We will post on our Artists Alley page when tables are sold out, as well as on our blog and newsletter.

Where do I go to check-in, get my badges, etc.?

Registration for Guests and Artists Alley (persons purchasing space in Artists Alley) will be at the Pre-Registration booth, on the Martin Luther King Jr. Blvd. Concourse. See the General Info section at the top right of this page for Pre-Registration hours.

When can I get on the floor of the Convention Center for setup?
Exhibitors, Guests, and Artists Alley will be allowed on the floor for setup at the following times:

Thursday (setup): 12pm - 8pm
Friday: 7am - 7.30pm
Saturday: 9.00am - 6.30pm
Sunday: 10.00am - 8pm

I'm on your Guest List, and I have a guest travelling with me whom I'd like to get in. Can I get a pass for them?
We are happy to welcome, within reason, the spouses/children/significant others/etc. of our Invited Guests. Please arrange for any additional passes ahead of time, as this will greatly speed up the registration process. And of course, we reserve the right to refuse where we feel the request is excessive--of course, we know you'd never take advantage of us so.

I've purchased space in Artists Alley, and I have a guest travelling with me that I'd like to get in. Can I get a pass for them?
If you've purchased a Artists Alley Table, it comes with two passes. Additional seats may be purchased according to the rules listed on our Artists Alley page.

How do I purchase space in Artists Alley?
You can mail or fax a form to us or you can call the store to purchase a Small Press table. Forms can be found on our Artists Alley page along with more info about tables.

I purchased space in Artists Alley, but am not listed on your Guest List. What's the deal?
Our Guest List is a listing of all of our invited guests. Persons purchasing space will be listed separately on our Artists Alley page.

Uh huh. But I'm an "indie" cartoonist or publisher--shouldn't I be listed on the Indie Island page, with one of those cool thumbnails and everything?
Similar to the main Guest List, the Indie Island guest list is made up of our invited guests. While we're not particularly interested in drawing distinctions, from an administrative perspective it's necessary. We look forward to the day when we can invite you, too.

I don't like where my table is. Can I move?
You can imagine how difficult apportioning space in an 180,000 square foot hall among 200+ exhibitors, 500+ creators, and several thousand fans per day can be. Now imagine changing that setup in the middle of everything. There's your answer. If you're purchasing space in Artists Alley, we assign that space preferentially for those purchasing early. The earlier you buy, the closer to the center of the hall you will be.

But that table over there is empty--can't I move there?
No. Sometimes people only set up for certain days of the show, or are arriving late, or whatever. In very limited cases, if there's a last-minute cancellation, we may choose, at our discretion, to move someone into that space if all parties are amenable. This is done only at our discretion: moving without asking permission can potentially lead to ejection without refund.

Can I bring food or beverages onto the convention floor?
No. The Charlotte Convention Center maintains numerous concession stands around the convention hall--you may purchase food and beverages there, but the Convention Center strictly forbids bringing anything in. If they see you with food or beverages, they will so bust you.


Is your Annual Art Auction really as cool as you say? I've been tricked before.
Oh, it's even cooler. Let me put it this way, by the end of the day on Saturday, most of the staff will have been on their feet and chugging hard for two long days: but still, nearly the entire staff shows up for the Art Auction, although we're almost always outbid. We do work at a comic book store, after all.
Anyway, the Art Auction attended by a ton of pro's, if you want to hobnob; and most of the people there are genuinely enthusiastic fans or creators, so the atmosphere is super-fun. And if you're looking for original art, there's plenty to be had, from the relatively affordable, to high-dollar originals and paintings. Nothing says "I had a great time at HeroesCon" like a piece of artwork hanging on your wall.

Wow, that does sound pretty cool. Thanks.
Hey, no sweat.

Do I need to do anything to bid on pieces of art?
In order to bid, you must register and receive a bidding number. More information on registration will be available at the Info Booth during regular convention hours.

I'm an attending guest, and I'd like to donate something to the Auction. What do I need to do?
If you're bringing art for donation with you to HeroesCon, see Michaele Autry, who's usually somewhere near the Auction Art stage in the hall, or you can leave it with a staff member at the Info Booth. You should also see Michaele if you'd like to produce a piece of art on the Auction Art stage, in front of a live audience.
Note that this is reserved for a limited number of guests, as space is very limited.


What is the Quickdraw Contest, anyway?
The Quickdraw Contests are one of our coolest HeroesCon traditions. Entrants are given two pieces of Bristol board, pencils, and twenty minutes to draw whatever they like. When time is up, the pieces are collected and judged by a panel of professional comic creators, with the first and second places in each age group receiving awesome prizes. The three age groups are 10 and under, 11-15, and 16 and up.

Can I register in advance for the Quickdraw Contest?
No. Just show up (15 minutes in advance of the scheduled time wouldn't hurt) at the room designated for that day's Quickdraw, and get ready to draw! There will be a staff member on hand to run things, and they can answer any questions you have at the time.

Can participants keep their art after the contest?
We keep all the winning pieces of art, but non-winning pieces will be made available after judging at the Info Booth. Pieces of art not picked up by the end of the convention will be discarded.

I'm pretty sure I'll win--how do I claim my prizes?
I like your moxie, kid! Winners will be announced approximately 30 minutes after the contest is judged. The prizes can be picked up at the Info Booth. Prizes not picked up by the end of the convention on Sunday will be forfeited.

HeroesCon Cosplay Contest Rules - 2021

Registration and Pre-Reg Check-In from 11 am until 12:30 pm on Sunday, June 20th

All contestants MUST be registered and at the staging area no later than 12:30pm

Contest begins at 1pm, ends approximately 2:30

Register in advance HERE


  • All participants must have a valid HeroesCon entry badge.

  • All participants must read and agree to follow all rules of the Cosplay contest.   

  • By registering for the Cosplay contest, all participants agree to allow HeroesCon to use their images for promotional purposes, both photographs and video.

  • Registration will end at 12:30 pm.  There will be no exceptions.

  • All contestants must be at the staging area at the designated time, or they will be disqualified.  This includes all members of a group.

Rules and General Information

HeroesCon is a family friendly event. Cosplay entries should not go beyond PG-13, including, but not exclusive to:

  • Offensive  language - no racial or sexual epithets; no profanity, etc.

  • No excessive violence.

  • No nudity - all costumes and cosplays must adhere to the official convention rules as well as NC state ordinances on indecent exposure.

  • If you have a question about your costume, please ask the Cosplay Program Director.

Entrants must exhibit good sportsmanship and remain professional at all times. Rude behavior and offensive remarks or insults toward staff, judges, or other entrants may be considered grounds for disqualification.


The following are prohibited:

  • Use of fire, flame, smoke, fog, dry ice, wind machines, lasers, pressurized gases or liquids.

  • Use of messy substances - wet, dry, or oily - in the staging area or on stage.

  • Jumping on or off stage.  There will be officially designated stage entrances and exits.  

  • Pointing weapons at anyone not in your Cosplay group will not be tolerated.

  • All weapons must be approved by the Cosplay Program Director, to be sure they fall in line with the HeroesCon Weapons Policy. Contest entries are not exempt from the weapons/props policy of the Charlotte Convention Center.

All decisions regarding eligibility made by the Cosplay Program Director or any of the HeroesCon Directors are final.


As we work to ensure that all entrants compete with their peers and not against more experienced entrants, categories have been established. While contestants may pick their own level, an entry may be reclassified by the Judges or the Cosplay Program Director if they feel it is appropriate.

Master (18 and up)

  • The Master category is intended for skilled cosplayers with cosplay experience, recognition and/or awards.

  • Professional actors and actresses or groups who perform outside the convention     circuit are required to compete at this level.

  • Professional costumers, seamstresses or people who take commissions for creating costumes, props or other clothing are required to compete at this level for Construction.

  • Anyone who has won awards as a Novice

  • An individual who has achieved "Master" status at any other major convention, or

  • Anyone who chooses to compete in this division may do so.

Novice (18 and up)
  • The Novice category is intended for people with virtually no cosplay experience or cosplayers with little to no prior experience on stage/making costumes.

  • Anyone who has never won an award in a cosplay competition (other than as a     Youth) at any convention.

  • First -time performers / cosplayers fit here.

Teens (11-17)
  • Between 11 and 17 on the day of the competition.

Kids (10 and under)

  • 10 and under on the day of competition.

  • Parents may accompany their children if desired.


Groups may apply in any category.

  • A group entry may not exceed 6 people.

  • If an Adult group consists of both Novice and Master level participants, the Cosplay program Director will help determine the category.

  • If a group consists of any combination of Adults, Teens or Kids, the Cosplay Program Director will help determine the category.

  • All members of a group must be at the staging area at the appointed time or the entire group will be disqualified.

  • If one contestant is removed from competition for any reason, the entire group will be disqualified.

All contestants should expect to do quick presentation consisting of a few poses intended to show off the costume.  Both the audience and the judges will need to see it! Duration UP TO 60 seconds.

A skit may be entered, but keep in mind that there is no access to music or lighting.  If a mic is needed, please make a note at registration. Skits will not be judged separately from a regular entry. Duration UP TO one minute and 30 seconds.

If you will need assistance with getting on to the stage, please let us know upon registration.

  • Best in Show: This is given to an entrant or group who has shown an overall exceptional degree of craftsmanship and execution. This award may be given to an entry in any category.

  • Best in Category: This is given to an entrant or group who has shown an exceptional degree of craftsmanship and execution for their particular category.

    • Best of Adult Masters (Group and Individual)

    • Best of Adult Novice  (Group and Individual)

    • Best of Teen  (Group and Individual)

    • Best of Kids  (Group and Individual)

  • Heroes Choice: The judges may grant an award to an entry that they feel is exceptional.

  • Honorable Mention: The judges may recognize up to 3 participants in each category.

(The Heroes Convention does not award cash prizes. All prizes are donated or sourced.)


Hey, I wish there was a convenient source of information that I could carry around with me, containing the names and locations of all the guests and exhibitors, not to mention a complete schedule of events and more. And filled with really sweet, often unpublished, and always incredible art.
Your wish is granted! 95% of the questions we get are answered in our Program Book, which is included in all the grab bags pre-registered attendees receive. It's also available free to anyone who wants one, usually on the tables next to the Hall C escalators, as well as at Pre-Registration and the Info Booth. Help yourself!

Okay, I've looked everywhere, and consulted my Program Book, but I still can't find __________. Where the heck is he/she/they?
Although we hate it, there are always last minute changes and cancellations. If the person or exhibitor you're looking for isn't where they're listed in the Program Book, ask at the Info Booth. They'll have access to up-to-the-minute cancellations, seating changes, etc.

I can't find the people I came here with: can you page them?
No. We will not make personal announcements. We hate making the regular announcements almost as much as you hate hearing them. Nor can you make the announcement yourself. We will make exceptions for what we consider true emergencies, and that is totally at our discretion. Make careful plans with whoever you're coming with as to where to meet if you're separated. We want everyone to have a safe and fun time at the convention, but there's nothing fun about announcements.

Is there a costume contest planned for the convention?
Probably Sunday, although we haven't squared away all of our plans yet. Stay tuned.

What is your weapon policy?
No functional weapons are allowed at HeroesCon


Simulated or costume weapons are allowed as a part of your costume, subject to prior approval by security and compliance with the following:

  • All costume weapons must be inspected by security.

  • All costume weapons must conform to state and federal law.

  • Costume swords must be tied to your costume in such a way that they can't be drawn.

  • If you do not want to have your costume weapons inspected or tagged, or if you are not willing to comply with these policies, please do not bring your costume weapons to HeroesCon.

    Can I bring food or beverages onto the convention floor?
    No. The Charlotte Convention Center maintains numerous concession stands around the convention hall--you may purchase food and beverages there, but the Convention Center strictly forbids bringing anything in. If they see you with food or beverages, they will so bust you.

    When will you announce programming for the convention? I want to plan out which panels and special events me and my friends are going to hit.
    Coming soon!


Man, I'm hungry. Is there anywhere good to eat around the convention center?
Here are just a few restaurants we can recommend:
Burgers & hot dogs. Creative menu & a fun atmosphere!
1600 W. Morehead Street | 704.332.0402
An Amazing French Bakery! Open 24 hours!
2424 N Davidson Street | 704.376.1781
Great hot dogs, craft beers and more!
1514 East Blvd, Charlotte, NC 28203
Wood fired pizzas, sandwiches, salads and more!
225 E. 6th Street | 704.347.2749
Fantastic deli with an amazing beer & wine selection.
2007 Commonwealth Avenue | 704.334.6209
Soul and “low country” food just a few blocks from the Convention Center, on College between 5th & 6th Streets.
214 N. College St. | 704.342.4222
Sushi, Japanese food, very good, a little pricey
1300 South Blvd., #F | 704.370.0100
Delicious NY-style pizza, right across College St. from the Convention Center.
500 S. College St. | 704.370.2755
Good Southern food, known for chili, some vegetar­ian dishes
2718 Monroe Rd | 704.374.1232
.5 mile from Heroes Aren’t Hard To Find comic shop!

Is there an ATM around here?
There's one on the College St. concourse in the Convention Center, but it runs out of money pretty quick.

Is there going to be a special HeroesCon rate at the swank Westin Charlotte again?
Yes, we're waiting to hear what it will be, check the Hotel page!

If the Westin gets filled up, as it always does, will there be HeroesCon rates at other nearby hotels?
Most likely, but of course that's on a case-by-case basis. We try to provide as many options for our attendees as we can, and as special rates become available, we'll list them on our Hotel page.

Where do I park?
There are a number of parking lots and decks in and around uptown Charlotte; the most convenient to the Convention Center is probably the lot at the corner of Brevard and Stonewall.


How do I go about getting press passes for HeroesCon?
Although exceptions may be made for convincing cases, we'd prefer you arrange for press passes in advance. E-mail your request to Karla Southern here, including your credentials, etc. Your request must be received and/or approved by May 20, 2021, in order for you to receive press credentials.

As a member of the press, can I get into the convention early?
Requests of this nature will be handled on a case-by-case basis, and in most cases only by appointment. If you're looking to schedule an interview with a professional, exhibitor, or staff member, let us know ahead of time, and we may be able to set something up for you. If you'd like to interview convention founder and organizer Shelton Drum, e-mail him directly here.

Is it okay for me to film/interview/otherwise record on the show floor for broadcast?
Yes, but only with the verbal assent or permission of those you are filming/interviewing/otherwise recording. Please respect the wishes of our guests, exhibitors, and attendees in this regard. We would like to receive a copy of any video or audio interviews, as well as photographs. If your content will be purely available online (podcasts, etc.), a link will do.

Don't see your question answered here? We'd love to help--you can e-mail your question here, or give us a call at 704.375.7462!


JUNE 24-26, 2022
Charlotte Convention Center

501 S. College St.
Charlotte, NC 28202

1-day Pass: $25 per person FRI-SAT; $20 SUN
3-day Pass: $50 per person
18 & Under get in FREE!

417 Pecan Avenue
Charlotte, NC 28204
Fax: 704.375.7464

Mailing Address:
PO Box 9181
Charlotte, NC 28299-9181